Public Sector Managers and Ethical Dilemmas

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Lisa Catherine Ehrich
Senior Lecturer, School of Learning and Professional Studies, Faculty of Education, Queensland University of Technology, Kelvin Grove QLD

Neil Cranston
Senior Lecturer, School of Learning and Professional Studies, Faculty of Education, Queensland University of Technology, Kelvin Grove QLD

Megan Kimber
Senior Research Officer, Faculty of Education, Queensland University of Technology, Kelvin Grove QLD

Abstract

Controversies surrounding the behaviour of ministers and high profile leaders seem to be commonplace in public life.

That there has been a resurgence of interest in the study of ethics is not surprising. The spotlight on ethics in the public domain has been due in part to the crisis in confidence about government and a lack of public trust in organisations. Furthermore, a complex organisational environment where managers are being required to juggle a 'multitude of competing obligations and interests' (Cooper 1998, p.244) has provided fertile ground for the emergence of ethical dilemmas.

In this paper we put forward a tentative model that reveals important inputs that bear upon an individual, such as a public sector manager, who is confronted with an ethical dilemma. In the final part of the paper we illustrate the model's efficacy with an ethical dilemma described by a retired senior public servant to determine whether the model works in practice.

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